FAQ

Can I buy a sample?

Yes, go to the "Samples" link to order a PRINTABLE SAMPLE PACK, SAVE THE DATE or a SIGNATURE COLLECTION sample.

 

When should I order and mail my wedding invitations out?

It is best to order your wedding stationery as soon as you know your ceremony and reception location OR 4 months in advance. Be sure to give yourself 2 weeks to hand write all of your guest addresses and names on your envelopes! Mail 2 months before your wedding.

 

Do you need payment before you print?

Your credit card is charged after we create your proof and/or when your order ships and/or when you approve of your PERSONALIZED/PRINTED stationery.

 

 

What is the minimum order?

The minimum order for the SIGNATURE COLLECTION is 25 invitations. Our PRINTABLE COLLECTION and shopping cart minimum is 25 invitations also.

 

 

Can I order by phone?

YES! Michelle will be delighted to assist you! Just email michelle {at} mypersonalartist {dot} com your phone number and the best time to call you!!

 

How long does it take to receive my PRINTABLE COLLECTION order?

In house process time is about 3 business days [monday-friday]. Then add on your shipping selection.

 

How long does it take to receive my SIGNATURE COLLECTION order?

This turn around time varies due to the high demand of Michelle and James' work. Click here for current turn around time!

 

 

Can I use my own text/wording?

YES! Of course!!! Maybe you wrote your very own text. Wonderful! Just send via email, an actual email letter NO attached files please. But if you need help with your wording see: wedding invitation wording

 

Michelle, your stationery is beautiful! May I sell your cards in my upscale stationery store?

Thank you kindly!!!! View wholesale details >>

 

 

How do you ship?

FedEX is used for shipping. It is recommended to have your package delivered to your place or work or where you will be during the day so that YOU can receive your package in-hand. You must keep an eye out for your package. It is YOUR responsibility. We are not responsible for damaged, lost and/or stolen packages.

 

Do you have a printed catalog?

Our "Catalog" is online. We do not print a paper catalog. Michelle is constantly painting and adding brand new designs! Our online catalog accurately displays the designs NOW available.

 

Do I get a proof to see my SIGNATURE COLLECTION Invite in hand before you print?

Click here >> for all the details.

 

I live in another country can I buy your American wedding stationery?

We off our services to with the USA, UK and CANADA at this time. We are ONLY fluent in English. For orders shipping to Canada or the UK shipping costs start at $60.00+ US dollars.

 

Do you accept credit card payment?

We sure do! We accept Discover, MasterCard, Visa and American Express!

 

Do you sell your artwork for everyone to use as clip art?

No.

 

Do you sell your ORIGINAL watercolor paintings?

Not at this time.