faq

 

I live in another country can I buy your American wedding stationery?

As of February 19, 2008 ... We ONLY work with the USA and CANADA at this time. We are ONLY fluent in English. Shipping starts at $60.00+ US dollars for orders shipping to Canada.

 

 

Do you accept credit card payment?

We sure do! We accept Discover, MasterCard, Visa and American Express!

 

 

Can I buy a sample?

Yes, go to the "Samples" link to order a PRINTABLE SAMPLE PACK, SAVE THE DATE or a SIGNATURE COLLECTION sample.

 

 

What is the minimum order?

The minimum order for the SIGNATURE COLLECTION is $250.00 minimum AND 25 each stationery piece minimum. Our PRINTABLE COLLECTION and shopping cart minimum is $49.00 or more subtotal.

 

 

Michelle, your stationery is beautiful! May I sell your cards in my upscale stationery store?

Thank you kindly!!!! We are far to much of perfectionists to sell wholesale. However, we are NOT stopping you from ordering for your client then adding on to the price! So at this time, no, I am sorry we do not wholesale.

 

 

How do you ship?

FedEX is used for shipping. It is recommended to have your package delivered to your place or work or where you will be during the day so that YOU can receive your package in-hand. You must keep an eye out for your package. It is YOUR responsibility. We are not responsible for damaged, lost and/or stolen packages.

 

 

Can I order by phone?

YES! Mindi, our assistant, will be delighted to assist you with your order! Call 330.606.8274...i f Mindi is assisting another client or busy hand-tailoring a custom order... please leave a message, she will return your call as soon as possible. Or email us! Just say "call me! I want to order!". Michelle will then forward your request to Mindi right away!

 

 

How long does it take to receive my PRINTABLE COLLECTION order?

In house process time is now 1 week [monday-friday]. Then add on your shipping selection.

 

 

How long does it take to receive my SIGNATURE COLLECTION order?

This turn around time varies due to the high demand of Michelle and James' work. Click here for current turn around time!

 

Do you have a printed catalog?

Our "Catalog" is online. We do not print a paper catalog. Michelle is constantly painting and adding brand new designs! Our online catalog accurately displays the designs NOW available.

 

Do I get a proof to see my SIGNATURE COLLECTION Invite in hand before you print?

Click here >> for all the details.

 

When should I order and mail my wedding invitations out?

It is best to order your wedding stationery as soon as you know your ceremony and reception location OR 6-9 months in advance as recently published in InStyle Weddings Magazine. Be sure to give yourself 2 weeks to hand write all of your guest addresses and names on your envelopes! Mail 2 months before your wedding.

 

 

Do you need payment before you print?

Your credit card is charged when your order ships or when you approve of your PERSONALIZED/PRINTED stationery.

 

Do you sell your artwork on a disk for everyone to use?

AH NO. Now that is not very unique and how would we feed our family?

 

Do you sell your ORIGINAL watercolor paintings?

Due to the high demand at this time, NO. But, stay tuned! ...

 

Can I use my own wording?

YES! Of course!!! Maybe you wrote your very own text. Wonderful! Just send via email, an actual email letter NO attached files please. But if you need help with your wording see: wedding invitation wording